Eddy, unaware of Rolf's customs, throws a fishball that Rolf made against a wall, which insults him. Eddy fails to recognize what he did to insult Rolf. When he tries to make up for it, he accidentally insults him further. To regain his honor, Rolf challenges Eddy to a duel.

Jerry gifts Elaine a Native American statue and is unaware that one of her friends, Winona, is a Native American. He tries to make up for the situation but finds himself caught up using offensive jargon again.

Michael chooses Stanley as a starter on the office basketball team solely because he is African American. When the game begins, he is surprised to find out that Stanley is not good at basketball.

In an attempt to be sensitive, Micahel creates a list of things that the office members cannot mock about each other, which brings to light his lack of awareness to culture and feelings.

A man displays multiple instances of being uncourteous towards those around him until an elderly woman expects him to help her cross the street. After this encounter, the man becomes more chivalrous and imposes a similar situation on another man whom he notices is also indifferent.