Ray teaches Debra the active listening skills that he learned in a workshop to help her understand why Ally ripped the giraffe doll.

Ray uses the active listening skills that he learned in a workshop to help his parents resolve an argument.

Pam and some other women in the office teach Dwight active listening skills.

Terence talks to Mr. Owl about a conflict with Tinker Bell. Mr. Owl demonstrates true listening by not giving Terence any advice, which ultimately helps him find a solution.

Ralph and the other villains take the "bad guy affirmation." While Ralph says and physically hears what the others are saying, he doesn't actually believe that it is really okay to be a villain in a game.