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Problem Solving

Collaboration

Collective Problem Solving

• Silicon Valley: Server Overload

Team Efficacy

• Mulan: Saving China
• Despicable Me: Replacing a Light Bulb

Defining the Problem

Understanding the Problem

• Moneyball: What's The Problem?

Interpersonal Conflict

Brawl

• Mean Girls: Girls Gone Wild

Competition

• Patch Adams: To Be a Great Doctor

Problem Solving Strategies

Divide and Conquer

• Cyberchase: Measuring One Cup of Sand

Heuristics

• Big Daddy: Scuba Squad

Root Cause Analysis

• Rocket Power: Cleaning Up the Beach

Trial and Error

• Ormie: He Wants the Cookie

Rebuilding the Team

Trust

• Mean Girls: Trust Fall

Systems Theory

Introduction to Systems Theory

• Mindwalk: We Call It Systems Theory