Troy tries to leave Abed a voicemail message to meet at the flagpole but is not satisfied with his tone and delivery in every attempt. Jeff watches him struggle and walks over to help but also becomes unsatisfied with his own tone and delivery. Finally, he suggests they send a text message instead.
Drew Carey remakes a training video on office etiquette for Winfred-Louder. In the video, he illustrates both the proper and improper ways to talk to co-workers. The video covers tone of voice and physical contact.