Michael helps facilitate conflict resolution between Angela and Oscar over Angela's poster. Oscar vehemently dislikes the poster while Angela wants to put it up in her workspace to look at. Michael wants them both to compromise and gives creative ways to do so.
Robin Williams is explaining the concept of the word, "conflict," to the two headed monster. This is a new concept to them, so he breaks it down into simpler terms. Robin and the monster begin to argue and realize that they are in the middle of a conflict.
In this clip, we see Andy's friend apologize for imposing what he thinks Andy should do in regards to his romantic life. This self accountability as well as Andy setting his boundaries are a good example of healthy communication and conflict resolution.