A hacker sends a company employee a fraudulent email prompting him to change his password. The employee downloads a PDF, which is a keylogger posing as password security guidelines. Once the keylogger has been downloaded, the hacker gets the employee's credentials and logs into the system.
Lien fabricates a situation in which her presentation to a company representative got stained. She convinces the receptionist to plug a USB drive into a corporate computer and print out another copy for her. The USB drive contains malware, so when the receptionist plugs it in, Hathaway gains access the bank's intranet and uses this access to hack into a bank account.