Frequently Asked Questions

  1. How much does ClassHook cost?

    ClassHook has a generous free plan and a premium plan. Visit our pricing page for more information on cost. You can rest assured that all of the features and content you have available with the free plan today will also be available free of charge in the future!

  2. None of your clips are loading. What's wrong?

    It is possible that YouTube may be blocked at your school. Since most of our clips are sourced from YouTube, you will not be able to take full advantage of ClassHook if YouTube is blocked.

    To verify that YouTube is blocked, click on the following clip and see if it loads: The Simpsons: Thermodynamics. If it loads and most other clips do not load, then YouTube is most likely blocked.

    Since internet policies are usually set at the school level, we recommend you speak with your school's IT department about unblocking YouTube.

  3. I'm receiving the following message when I try to view a clip: "This video is restricted. Try signing in with a Google Apps account."

    It is possible that your school has restricted YouTube for certain people (usually students), so you will need to sign into a Google Apps account that does not have YouTube restricted.

    It is also possible that Restricted Mode is enabled on YouTube on your browser, so you will need to disable it. Please follow the instructions on the following support article for disabling Restricted Mode: Disable or enable Restricted Mode. On the support article, please select the device you are currently using in order to view the instructions relevant to you.

  4. What about copyright? How can I use ClassHook clips?

    You're allowed to use our clips in lessons, presentations, curriculum, and anything else you can imagine, as long as you're not using them for profit.

    Our clips can be used mostly unrestricted because they are publicly available on websites such as YouTube, Vimeo, and Dailymotion. These websites allow copyright owners to permit or prevent clips from certain TV shows and movies from being made available publicly. Fortunately, all of the clips on ClassHook are permitted to be available on these websites!

    For general information on copyright and Fair Use, please see our Copyright page.

More to come...

We'll be sure to add more questions to this list as we learn about them.